After purchasing a new or used vehicle many people wonder where they should go for service, a Dealership or an Independent? Several strong reasons can be presented why the service department at a dealership is far superior to that of an independent mechanic. Some of those reasons are found when looking at the areas of training, and warranty.
Training
Dealerships and automotive manufacturers spend a considerable amount of time and money to have technicians trained. New repair techniques are being developed on the ever evolving technology being placed in vehicles today, and your technician must be incorporating these techniques. Similarly, a dealership will specialize in a specific brand of vehicle even though they service all makes and models. Having this specialization and working with the same brand on a daily basis allows the technicians to learn more about the vehicles than anyone else.
Warranty
What happens if a problem arises with the vehicle while under warranty and you have not been using the dealership service department? Will the warranty be voided? The answer depends upon the situation. Typically, the warranty is still valid and should be used until expiration. However, the possibility of an independent mechanic altering something on your vehicle could expressly void the warranty. Each manufacturer has different terms and conditions regarding the warranty, which you should be able to find in your owner’s manual.
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